HomeTerms and Conditions

Terms and Conditions

Last Updated: 22 Jan 2026

1. Introduction

Welcome to Depixion (“Depixion,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website www.depixion.co.uk (the “Site”) and the digital services we provide, including but not limited to website design and development, Search Engine Optimisation (SEO), AI development, content writing, branding, and illustration services (collectively, the “Services”).

By accessing our Site or engaging our Services, you (“Client,” “you,” “your”) agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our Site or Services.

These Terms and any specific Service Agreement, Proposal, or Statement of Work (“SOW”) agreed between Depixion and the Client constitute the entire agreement between the parties.

2. About Us

Depixion is a digital services provider based in the United Kingdom.

  • Trading Name: Depixion
  • Contact Email: hello@depixion.co.uk

3. Our Services

Depixion offers a range of digital services, including:

  • Website Design and Development: Custom websites, e-commerce solutions (e.g., WordPress, Shopify, Opencart), landing pages, website maintenance.
  • Search Engine Optimisation (SEO): On-page SEO, technical SEO, local SEO, national/international SEO, content strategy for SEO.
  • AI Development: Custom AI agents, AI-powered applications, SaaS development, AI-driven automation, AI research and strategy.
  • Content Writing: Website copy, blog posts, marketing copy, product descriptions, SEO content.
  • Branding: Logo design, brand guidelines, visual identity.
  • Illustrations: Custom digital illustrations.

The specific scope, deliverables, timelines, and fees for any Service will be detailed in a formal Proposal or SOW provided by Depixion. Each accepted Proposal, or SOW, will form a binding part of our agreement with you.

4. Client Obligations

To enable us to provide our Services effectively, you agree to:

  • Please provide us with timely and accurate information, materials (text, images, data, brand assets), and approvals necessary to complete the Services.
  • Ensure that all materials provided to Depixion do not infringe any third-party intellectual property rights or applicable laws. You warrant that you have all necessary rights and permissions to provide such materials to us for use in connection with the Services.
  • Cooperate fully with us and make yourself available for meetings, discussions, and feedback sessions as reasonably required.
  • Comply with all applicable laws and regulations in connection with your use of the Services and your business operations.
  • Use the Services and any deliverables for lawful purposes only.

5. Proposals, Service Agreements, and Orders

  • Proposals/SOWs: All Services will be subject to a written Proposal or SOW issued by Depixion, detailing the scope of work, deliverables, timelines, client responsibilities, and fees. A Proposal is valid for 30 days from the date of issue unless otherwise stated.
  • Acceptance: Your written acceptance of a Proposal or SOW (which may include email confirmation or signature) or payment of an initial invoice constitutes your agreement to these Terms and the terms of the specific Proposal/SOW.
  • Changes to Scope: Any changes or additions to the scope of work defined in an accepted Proposal/SOW must be agreed upon in writing by both parties and may result in adjustments to fees and timelines.

6. Fees and Payment

  • Fees: Fees for our Services will be set out in the applicable Proposal or SOW. Our pricing models include:
    • Pay As You Go (PAYG): Billed at our standard hourly rate, invoiced monthly or upon completion of tasks.
    • Monthly Retainer: A fixed monthly fee for a set number of hours or scope of services, as detailed in the retainer agreement. Additional hours will be billed at a preferential rate per hour.
    • Project-Based: A fixed fee for a defined project, often paid in instalments (e.g., deposit, milestone payments, final payment).
  • Invoicing: Invoices will be issued per the schedule outlined in the Proposal/SOW or retainer agreement.
  • Payment Terms: Unless otherwise agreed in writing, payment is due within 7 days of the invoice date.
  • Late Payments: We reserve the right to charge interest on overdue invoices at the statutory rate applicable under the Late Payment of Commercial Debts (Interest) Act 1998, currently 8% plus the Bank of England base rate.
  • Suspension of Services: We reserve the right to suspend Services if payments are not made by the due date.
  • Expenses: Any pre-approved out-of-pocket expenses incurred by Depixion in connection with the Services (e.g., stock photography licenses, premium plugin costs, travel) will be invoiced to you at cost.

7. Intellectual Property Rights

  • Client Materials: You retain all intellectual property rights in any materials you provide to us (“Client Materials”). You grant Depixion a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display Client Materials solely for the purpose of providing the Services.
  • Depixion’s Pre-Existing IP: Depixion retains all intellectual property rights in its pre-existing materials, tools, software, methodologies, and know-how (“Depixion IP”) used in providing the Services.
  • Deliverables: Upon full and final payment of all fees due for the relevant Services, Depixion grants you a non-exclusive, worldwide, perpetual, royalty-free license to use the final, approved deliverables created specifically for you as part of the Services (“Deliverables”) for your internal business purposes.
    • For website design and development, this typically means you own the visual design and custom code specifically created for your site. However, this does not include any Depixion IP or third-party components (e.g., CMS platforms like WordPress, themes, plugins, stock images), which are subject to their own licenses.
    • For content writing, you will own the copyright in the final, approved written content.
    • For AI development, the ownership of custom-developed AI models or code will be specified in the SOW. Generic AI tools or platforms used by Depixion remain Depixion IP or third-party IP.
  • Attribution: Depixion reserves the right to display and link to your completed project as part of our portfolio and to write about the project on websites, in magazine articles, and in books. This may include placing a discreet credit link (e.g., “Website by Depixion”) in the footer of your website, unless otherwise agreed in writing.

8. Confidentiality

Both parties agree to keep confidential all non-public information (“Confidential Information”) disclosed by the other party in connection with the Services. Confidential Information will not be disclosed to any third party without the prior written consent of the disclosing party, except as required by law or to employees, contractors, or professional advisors who have a need to know and are bound by similar confidentiality obligations. This obligation survives the termination of our agreement.

9. Warranties and Disclaimers

  • Depixion’s Warranty: We warrant that our Services will be performed with reasonable care and skill, consistent with generally accepted industry standards.
  • Client’s Warranty: You warrant that you have the right to provide all Client Materials to us and that our use of such materials in accordance with these Terms will not infringe any third-party rights.
  • Disclaimers:
    • SEO Results: While Depixion will use its best efforts to improve your website’s search engine rankings, we do not guarantee any specific ranking positions or level of traffic. SEO is influenced by many external factors beyond our control.
    • Business Outcomes: We do not guarantee that the Services will lead to any specific increase in profits, sales, or other business outcomes.
    • Third-Party Services: We are not responsible for the performance, availability, or any issues arising from third-party services, platforms (e.g., hosting providers, social media platforms, CMS platforms), or software, unless explicitly stated in an SOW.
    • “As Is” Basis: Except as expressly stated in these Terms, the Site and the Services are provided on an “as is” and “as available” basis without any warranties of any kind, express or implied.

10. Limitation of Liability

  • Nothing in these Terms shall limit or exclude Depixion’s liability for:
    • death or personal injury caused by our negligence;
    • fraud or fraudulent misrepresentation; or
    • any other liability which cannot be limited or excluded by applicable law.
  • Subject to the above, Depixion’s total aggregate liability to you in respect of all losses arising under or in connection with the Services or these Terms, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the total fees paid by you to Depixion for the specific Service from which the claim arises in the 12 months preceding the event giving rise to the claim.
  • Depixion shall not be liable to you for any:
    • loss of profits, sales, business, or revenue;
    • loss or corruption of data, information, or software;
    • loss of business opportunity;
    • loss of anticipated savings;
    • loss of goodwill; or
    • any indirect or consequential loss.

11. Indemnification

You agree to indemnify, defend, and hold harmless Depixion, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in any way connected with:

  • your breach of these Terms or any SOW;
  • your provision of Client Materials that infringe third-party rights; or
  • your use of the Services or Deliverables in a manner not contemplated by these Terms or in violation of applicable law.

12. Term and Termination

  • Term: The term of our agreement will be specified in the relevant SOW or retainer agreement. If no term is specified, it will continue until the Services are completed or terminated in accordance with these Terms.
  • Termination by Either Party:
    • Either party may terminate a specific SOW or retainer agreement by giving the other party 30 days written notice, unless otherwise specified in the SOW/retainer.
    • Either party may terminate immediately by written notice if the other party commits a material breach of these Terms or the SOW and (if such breach is remediable) fails to remedy that breach within 14 days of being notified in writing to do so.
    • Either party may terminate immediately if the other party becomes insolvent, enters into administration, liquidation, or any similar proceeding.
  • Consequences of Termination: Upon termination:
    • You shall pay Depixion for all Services performed and expenses incurred up to the effective date of termination.
    • Each party shall return or destroy (at the other party’s option) all Confidential Information of the other party.
    • Any provisions of these Terms that by their nature should survive termination will remain in effect (including, but not limited to, confidentiality, intellectual property, limitation of liability, and governing law).

13. Privacy and Data Protection

We will process your personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference.

14. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by Depixion. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

15. Changes to These Terms

Depixion reserves the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on our Site and updating the “Last Updated” date. Your continued use of the Site or Services after such changes constitutes your acceptance of the new Terms. For ongoing Service Agreements, material changes will be communicated to you directly, and your continued engagement will signify acceptance.

16. Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations under these Terms if such failure or delay is caused by a Force Majeure Event (an event beyond its reasonable control, including but not limited to acts of God, war, terrorism, strikes, pandemics, or governmental restrictions).

17. Notices

Any notice given under these Terms shall be in writing and sent to the contact email address specified in Section 2 (for Depixion) or as provided by you.

18. General Provisions

  • Entire Agreement: These Terms, together with any accepted Proposal/SOW and our Privacy Policy, constitute the entire agreement between you and Depixion regarding the Services.
  • Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
  • Waiver: No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.
  • Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. Depixion may assign its rights and obligations without restriction.
  • No Partnership or Agency: Nothing in these Terms is intended to, or shall be deemed to, establish any partnership or joint venture between the parties, nor constitute either party the agent of the other for any purpose.
  • Governing Law and Jurisdiction: These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim.

19. Contact Us

If you have any questions about these Terms, please contact us at:

Address: Depixion, 124 City Road, London, EC1V 2NX

Email: hello@depixion.co.uk

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